Important Information
Policies
To help make your stay at DoubleTree by Hilton Cape Cod - Hyannis in Hyannis as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed for predictable hotel stays.
The policies at DoubleTree by Hilton Cape Cod – Hyannis follow Hilton brand standards and are intended to support efficient arrivals, comfortable stays, and consistent service. Policies are straightforward and reflect the hotel’s role as a full-service property catering to both leisure and business travelers, with clearly defined guidelines around check-in, payments, and guest conduct.
- Check-In & Check-Out
Check-in is available during standard afternoon hours, with check-out scheduled for the morning. Early check-in or late check-out may be offered based on availability.
- Identification & Age Requirements
A valid government-issued photo ID is required at check-in. Minimum age requirements apply for guests booking and checking in independently.
- Payment & Deposit Policy
A valid credit card is required to secure reservations and cover incidental charges. Pre-authorizations or deposits may apply depending on the rate selected.
- Smoking Policy
DoubleTree by Hilton Cape Cod – Hyannis is a non-smoking property. Smoking is not permitted in guest rooms or interior public areas.
- Pet Policy
Pets are not allowed at the hotel. Service animals are permitted in accordance with applicable regulations.
- Accessibility Policy
Accessible rooms and public areas are available, with elevator access throughout the property.